The conditions that apply to Kiwi Treasure use in New Zealand
Using Kiwi Treasure means accepting these terms
By accessing Kiwi Treasure, registering an account, using the website, or taking part in any related service, you agree to be bound by these Terms & Conditions together with any connected rules, policies, product-specific conditions, and promotional terms that apply to your activity.
These Terms apply to all use of Kiwi Treasure in relation to account creation, account management, gameplay, wagering, payment activity, promotional participation where relevant, and communication connected with the service. If you do not agree to these Terms, you must not use Kiwi Treasure or continue with registration.
Some products, promotions, or payment methods may be governed by additional conditions. Where a more specific rule applies to a particular activity, that rule will operate alongside these Terms and will take precedence to the extent necessary for that activity.
Who may register and continue using Kiwi Treasure
Kiwi Treasure is intended only for persons who are legally permitted to use the relevant services. You must meet the minimum legal age that applies in your jurisdiction and you must not access the website from any location where such use is prohibited or restricted.
When registering, you confirm that the information you provide is accurate, current, complete, and submitted on your own behalf. You must not register on behalf of another person, allow another person to use your account, or conceal the true identity of the account holder.
We may decline registration, restrict use, or close an account where eligibility requirements are not met, where territorial restrictions apply, or where there is reason to believe that the account is being used contrary to these Terms.
Your Kiwi Treasure account and the way it must be used
You are responsible for maintaining the confidentiality of your login details and for activity carried out through your account, except where unauthorised access results from circumstances within our reasonable control. You must take appropriate care to protect your credentials, devices, and account access.
Kiwi Treasure may permit only one account per person unless we expressly agree otherwise. Duplicate accounts, multiple registrations, account sharing, or the use of altered details to bypass restrictions may lead to investigation, suspension, or closure. Where misuse is identified, related balances, transactions, promotions, or winnings may also be reviewed or affected.
You must keep account information updated where relevant. If your personal, contact, or payment details change, you should amend them through the available account area or through the appropriate support route.
Verification and compliance checks within Kiwi Treasure
Kiwi Treasure may require verification at registration, during account use, before certain transactions, or at any point where review is considered necessary. These checks may relate to identity, age, address, payment method ownership, account consistency, transaction patterns, or other compliance concerns.
Where verification is requested, you must provide information or documents reasonably required for that purpose. The type of information requested may depend on the services used and on the nature of the activity under review. Until such checks are completed, certain account features may be limited or suspended.
If submitted information is incomplete, inaccurate, outdated, inconsistent, or appears unreliable, we may delay processing, restrict withdrawals, suspend activity, or close the account where reasonably necessary to protect the service and meet legal or operational obligations.
Deposits, withdrawals, and how Kiwi Treasure handles transactions
Any payment activity carried out through Kiwi Treasure must use a method that you are authorised to use and that is accepted by the website at the relevant time. You must not use payment instruments unlawfully, submit false payment details, or fund your account through prohibited means.
Withdrawals and related outgoing transactions are subject to account status, verification, review of transaction activity, and internal controls. Specific limits may vary, and processing times may depend on method and verification status. Where irregularities, unresolved checks, or account concerns arise, Kiwi Treasure may delay, refuse, reverse, or further review a transaction.
We reserve the right to correct payment errors, reverse mistaken credits, offset sums properly owed to Kiwi Treasure, and apply reasonable limitations to transaction handling where relevant to account activity, misuse concerns, or compliance review.
Wagers, gameplay records, and technical interruptions at Kiwi Treasure
All gaming, betting, and related participation through Kiwi Treasure are governed by the rules applicable to the relevant product or event. A selection, stake, or game action is not treated as accepted simply because it has been submitted from your device. Acceptance depends on confirmation recorded by Kiwi Treasure systems.
If a game, system, price feed, settlement process, or related service is affected by malfunction, interruption, obvious error, delayed data, or other technical failure, Kiwi Treasure may suspend, void, cancel, correct, or resettle the affected activity where reasonably necessary. This may include adjusting balances or reversing transactions linked to the issue.
Unless applicable law requires otherwise, our records, including server-side and internal transaction records, will be the primary source used to determine stakes, results, settlements, balances, and account activity in the event of a dispute.
Promotional terms and offer-specific conditions at Kiwi Treasure
Kiwi Treasure may make promotions, rewards, bonuses, or other account-related offers available from time to time. Participation in such activity is subject not only to these Terms, but also to the particular rules attached to the relevant offer.
Eligibility may depend on territory, account history, verification status, payment method, product type, prior participation, or other conditions relevant to the promotion. Particular conditions may apply to certain products or offers, and those conditions must be met in full for participation to remain valid.
Where an offer is used in breach of its terms, or where abuse, technical error, manipulation, duplicate participation, or other misuse is identified, Kiwi Treasure may cancel the offer, remove associated promotional value, adjust related winnings where justified, or take further account action under these Terms.
Conduct that is not permitted on Kiwi Treasure
You must not use Kiwi Treasure for unlawful, deceptive, abusive, disruptive, or unfair purposes. Prohibited conduct includes fraud, attempted fraud, collusion, bonus abuse, account sharing, use of false identity details, misuse of payment methods, chargeback abuse, and any activity intended to compromise normal account controls or fair operation of the service.
You must also not exploit technical weaknesses, use bots, scripts, unauthorised automation, or other tools that interfere with gameplay, account handling, promotional conditions, or transaction processing. Attempts to access systems without authorisation, interfere with security, or compromise data integrity are also prohibited.
If Kiwi Treasure identifies conduct of this kind, we may investigate the activity, suspend or close the account, void related transactions, withhold payments where justified, report concerns where required, or take any other reasonable step connected with protecting the service and complying with applicable obligations.
Restricting or closing a Kiwi Treasure account
Kiwi Treasure may restrict, suspend, or close an account where this is necessary for verification, security, compliance, safer gambling measures, inactivity handling, payment review, suspected breach of these Terms, or other reasons reasonably connected to lawful operation of the service.
Some restrictions may be temporary while checks are completed. Other actions may be immediate where the issue is serious, repeated, or incompatible with continued account use. If an account is restricted or closed, associated balances, withdrawals, promotions, and service access may also be affected depending on the circumstances involved.
You may also request closure of your account, subject to any outstanding verification requirements, unresolved transactions, or ongoing reviews that reasonably need to be completed first. Certain records may continue to be retained after closure where required by applicable law or where necessary for security, compliance, dispute handling, or legitimate operational purposes.
Responsible gambling measures linked to Kiwi Treasure use
Kiwi Treasure may provide settings, account controls, cooling-off arrangements, or other restrictions intended to support safer gambling. Availability may vary depending on the service, account type, and location.
If a responsible gambling restriction, exclusion, or related control has been applied or requested, you must not attempt to bypass it through another account, altered details, or access through another person. Any such conduct may result in further restrictions or permanent closure.
We may also take protective action where account behaviour raises concerns linked to loss of control, vulnerability, or safer gambling obligations, subject to the information reasonably available and any requirements that apply to the service.
Complaints, records, and use of Kiwi Treasure materials
If you wish to raise a complaint about account handling, payment activity, settlement, a restriction, or another matter connected with Kiwi Treasure, you should do so through the relevant contact route made available by the service and provide enough information for the matter to be reviewed properly.
In considering a dispute, Kiwi Treasure may examine account history, technical logs, communications, payment records, gameplay records, and related materials. Complaints should be raised within a reasonable time after the issue becomes known, since delays may affect the availability of records or the reliability of third-party data.
All rights in the Kiwi Treasure website, branding, text, graphics, interfaces, software, and related materials remain owned by Kiwi Treasure or its licensors unless stated otherwise. You may use the website only for lawful personal use connected with the intended service. You must not reproduce, copy, modify, distribute, scrape, republish, reverse engineer, or commercially exploit any part of the service except where applicable law permits or prior written authorisation has been obtained.
Liability, legal interpretation, and future changes to Kiwi Treasure terms
Kiwi Treasure will take reasonable care in operating the website and associated services, but availability may be affected by maintenance, technical interruptions, third-party failures, connectivity problems, system errors, or events outside our reasonable control. Subject to applicable law, Kiwi Treasure will not be liable for losses that are indirect, consequential, unforeseeable, or caused by your breach of these Terms, misuse of the service, or failure to protect your account credentials.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted. A delay or failure by Kiwi Treasure to enforce a provision does not amount to a waiver of that provision.
We may amend these Terms where reasonably necessary to reflect legal, regulatory, technical, operational, or commercial developments. The version in force at the time of your use of Kiwi Treasure will apply unless a different approach is required by applicable law. Any question of interpretation, severability, transfer, or enforceability will be assessed under the legal framework that governs the relevant service and the contractual relationship connected with it.